The Bancorp Bank

  • Human Resource Assistant/Coordinator

    Job Location US-DE-Wilmington
    Regular Full-Time
  • Overview

    Support the MD CHRO and the HR team by performing a broad range of duties encompassing meeting and scheduling support, expense and invoice administration, employment file scanning and upload, HRIS/applicant tracking data entry and reporting, new hire paperwork, recruitment assistance, and benefits and payroll activities.


    Duties and Responsibilities:

    1. Provide administrative support to the MD and HR team. Activities include: sort and distribute mail; coordinate and schedule meetings and conference calls; make travel arrangements; enter, track and process invoices for the department; order office supplies and other related activities.
    2. Schedule interviews for the HR Business Partner including coordinating schedules with interview managers, providing materials for the interview such as the resume and job description, confirming appointments with the candidates, providing directions and answering other questions from candidates.
    3. Update and maintain information in the applicant tracking system, post jobs, code applicants, close jobs, prepare offer letters, download forms for the background check process, etc. Once candidates accept, send offer letter and benefits book to new hire, assign employee number, notify new hire about first day and orientation activities, ADP registration and associated information. Follow up as needed with new employees to ensure they enroll in benefits by the appropriate date.
    4. Update and maintain organizational charts on a biweekly basis. Add open positions, update employee information based on new hires, terminations, transfers and promotions.
    5. Act as the primary point of contact for the HR department. Assist external callers and internal employees within scope of authority, take and relay messages, refer callers to the appropriate internal resource and ensure timely and accurate responses are provided. Promptly returns calls with department service level standards.
    6. Update and maintain employee files in ADP. Scan information received from the HR Business Partner or the applicant tracking system such as the resume, application, release of liability, and resume into online files. Retrieve off-site documents as requested by the HR Business Partner.
    7. Assist with benefits data entry and administration. Enter new hire information into the 401(k) and H.S.A. provider sites. Upload forms such as tuition reimbursement, pay garnishment letters, phone and auto documents, benefits proof of life events, spousal affadavits, etc. into employee ADP files. Coordinate vendor site visits.  Support benefits during open enrollment by answering routine employee calls, etc.
    8. Assist the HR payroll team with a variety of activities including data entry of department information, timesheet approver changes, position/title updates, I-9 data, etc.
    9. Assist with HR audits as needed. Research and provide the necessary documents, copies, and information from the employee files and systems.
    10. Develop and/or run standard HRIS reports on a regular or ad hoc basis. Respond to routine requests for information, format and organize information appropriately for the client, and provide to requestor in accordance with departmental processes, procedures, and guidelines. Secure all confidential information following data privacy and security standards and protocols.
    11. Perform other related duties as assigned



    • An undergraduate degree in a related field
    • A minimum of 1 - 3 years related human resources administrative experience


    Other Qualifications:

    • Strong working knowledge of HR processes and procedures
    • Familiarity with general HR systems and terminology
    • Excellent verbal, written, and interpersonal communication skills
    • A team player able to work effectively in a team fostered, multi-tasking environment
    • Proficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook, Visio
    • Excellent computer skills with the ability to quickly learn and use new applications and systems. Ability to problem solve minor desktop issues.
    • Strong organizational skills and detail orientation.

    All employees are subject to a background check including credit, criminal, OFAC, education, and prior employment.


    "The Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability."



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