The Bancorp Bank

  • VP AML Sanctions QA Manager

    Job Location US-DE-Wilmington
    Regular Full-Time
  • Overview

    Oversee the Quality Assurance (“QA” processes performed at varied frequencies. The AML Sanctions QA Manager will also oversee the FIU’s (Financial Intelligence Unit) quality assurance control tasks to ensure suspicious transactions are appropriately identified and documented and Suspicious Activity Reports (SARs) are correctly filed in accordance with regulatory requirements and agency guidelines.


    Duties and Responsibilities:

    1. Deliver written and verbal feedback to FIU and Operations analysts and managers as necessitated.
    2. Provide support to the BSA group in recognizing any BSA/AML issues that may surface.
    3. Manage QA Analyst team. Develop and execute a workforce plan to meet business goals. Interview, hire, set high performance standards and manage team performance in accordance with all applicable HR policies and procedures. Create an energized work environment, fostering an atmosphere that enables employee trust and engagement. Inspire confidence and motivate others to perform at their best. Assess staff knowledge of applicable procedures and analytical skills and develop and coach staff while effectively addressing performance issues.
    4. Detect and collect error trends and work with management to handle.
    5. Train staff and/or work with compliance training to act as a subject matter expert on processes and procedures as needed.
    6. the storage of supporting documentation and maintenance of verification and review records.
    7. Understand and assimilate financial institution procedures and industry wide best practices into quality control and quality assurance reviews.
    8. Review BSA/AML, CDD, EDD and Watch List alert and case dispositions to verify the documentation and decision-making are accurate and finalize in agreement with the bank’s established procedures.
    9. Maintain up- to-date in the bank’s automated business intelligence systems.
    10. Identify areas of improvement in the detection and reporting of potentially suspicious activities or unusual behavior or patterns of activity.
    11. Recommend and develop sample selection methodology, key metrics reporting criteria and developmental opportunities and best practices to improve the quality assurance and control environment and monitoring processes.
    12. Develop close working relationships with others in the department to address and resolve issues and concerns in a timely manner.
    13. Perform other related duties as assigned.





    • An undergraduate degree in business, finance or a related field
    • A minimum of 7 years related quality assurance process or testing experience in the banking/financial industry.
    • Investigative experience with special emphasis on AML, BSA and fraud prevention.


    • CAMS, CFE, CBAP, CRCM or other certifications preferred.

    Other Qualifications:

    • Strong working knowledge of anti-money laundering (AML), Bank Secrecy Act (BSA) and OFAC regulations
    • Ability to manage multiple projects concurrently.
    • Excellent verbal, written, and interpersonal communication skills
    • Excellent investigative and analytical skills with the ability to uncover root causes, identify patterns, and analyze key risk trends
    • A team player able to work effectively in a team fostered, multi-tasking environment
    • Proficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook

    The Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability."


    Employment with The Bancorp requires passing a background check that includes credit, criminal, OFAC, education and prior employment.


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