The Bancorp Bank

  • Director Enterprise Compliance & CRA Officer

    Job Location US-DE-Wilmington
    Regular Full-Time
  • Overview

    Head the division overseeing Compliance Advisory services within the independent Compliance organization. Provide Compliance Advisory support to one or more lines of business and internal stakeholders. Lead the advisory function in enhancing, guiding and implementing an effective compliance advisory program aimed to detect and address regulatory risks across the corporation.  In addition to advisory support, the responsibilities include providing regulatory exam and audit support, training, communication and Community Reinvestment Act (CRA) program oversight.


    Duties and Responsibilities:  

    1. Direct strategic short- and long-term planning for the regulatory advisory function.  Set strategy and direction for the division to assess regulatory changes, conduct risk assessments, conduct training and manage performance in support of the Community Reinvestment Act strategic plan.

    2. Manage diverse team members and recommend staffing or organizational changes as needed. Conduct interviews, hire, set high performance standards, and manage team performance in accordance with all applicable HR policies and procedures. Create a flexible and energized work environment, fostering an atmosphere that enables employee trust and engagement. Inspire confidence and motivate others to perform at their best. Develop and coach staff while effectively addressing performance issues.

    3. In cooperation with the Head of Compliance, develop a strategy to enhance regulatory communication and training internally and with third parties, which includes setting business standards and overseeing the effectiveness of implementation of the standards and the Compliance Risk Management Policy & Program.

    4. Assist with annual strategy of delivering regulatory and compliance training to the Board, Executive Management, external Third Parties, Compliance staff and other Bank staff.

    5. Lead the Community Reinvestment Act (CRA) program for the company through the CRA Officer role. Advise, recommend and approve methods to build the program throughout the appropriate geographies, establishing and strengthening alliances and networks with appropriate agencies/community partners to achieve and maintain an “Outstanding” rating for the CRA program from the FDIC.

    6. Assist with efforts to build and document infrastructure and repository of information provided to regulatory authorities and governing bodies and establish a platform from which to easily access and obtain historical and current information.

    7. Develop collaborative working relationships with the various business clients and internal partners, Legal, Third Party Oversight, Financial Crimes Risk Management and line of business representatives.

    8. Advise management on areas of regulatory risk or regulatory changes as they are identified along with proposals for corrective measures which need to be implemented.

    9. Maintain operational standards in accordance with best-in-class and internal compliance rules, regulations, policies and procedures, e.g., ensure documented procedures and program details address each functional role within the division.

    10. Maintain centralized and consistent documentation and reporting for various stakeholders including the Board of Directors, various Risk Committees and the executive management team.

    11. Act as a subject matter expert, advising the team and clients on day-to-day, elevated and complex compliance issues, rules, and regulations. Partner with other compliance team members, including business unit liaisons to document and describe remedial actions as necessary.

    12. Maintain subject matter expertise and ongoing awareness of the requirements of applicable law, FDIC supervisory guidance, and industry best practices in the areas of consumer and commercial deposit and lending regulations (Including but not limited to ECOA; Reg B and Fair Housing Act; HMDA and Reg C; Reserve requirements and Reg D; EFTA and Reg E; EFAA and Reg CC; GLBA and Reg P; TILA and Reg Z; TISA and Reg DD; FACTA and Red Flag Rules; UIGEA and Reg GG; Section 5 of the FTC Act and Unfair Trade Practices regulations (UDAAP); RESPA and HUD Reg X; Flood requirements, E-SIGN Act, and other related laws and regulations impacting the compliance function).

    13. Perform other related duties as assigned.



    • An undergraduate degree in business or a related field.

    • Preference given to candidates with JD.

    • A minimum of 10 years related to regulatory compliance in banking or financial services industry, specifically experienced with federal and state regulatory agency relationships.

    • A minimum of 7 years of management/leadership experience with demonstrated ability to develop talent and manage team members in numerous locations.

    • Experience in and knowledge of Consumer regulations is a must.

    • CRCM preferred.


    Other Qualifications:

    • Ability to understand key business and strategic objectives of the company and integrate business, legal and regulatory concepts to provide sound compliance advice.

    • Excellent verbal, written, and interpersonal communication skills with the ability to effectively communicate and professionally interface with senior executives, business unit management and staff, state and federal regulators and officials, outside counsel and significant business partners.

    • Demonstrate familiarity with retail payment banking regulations as described above.

    • A team player able to work effectively in a team fostered, multi-tasking environment where matrixed leadership is required.

    • Proficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook.




    Employment with The Bancorp includes successfully passing a background check including credit, criminal, OFAC, education and past employment.   


    "The Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability."


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