The Bancorp Bank

  • SBA Servicing Administrator I

    Job Location US-DE-Wilmington
    Regular Full-Time
  • Overview

    Research, review and process SBA loan services and activities within Loan Operations.


    1. Receive and review new loan approvals and documents for accuracy of terms and conditions and verify documents are in compliance with stated terms of approval; board loans onto PCFS Loan Manager based on Note and Approvals and input recurring and document ticklers.
    2. Update loan modifications and servicing memos as received from the SBL group.
    3. Process deposits, escrow funds and refunds in accordance with departmental processes and procedures.
    4. Process payment and disbursement transactions including as Purchased Loan payments, fees paid on new loans and draw requests verifying for accuracy in accordance with proper documentation and procedures.
    5. Process ACH export files and NSF notifications.
    6. Perform loan support activities such as re-amortization of loan payments, UCC Continuations, tax and insurance monitoring
    7. Update rate indexes weekly and perform interest rate updates to loans as needed.
    8. Generate daily, weekly and monthly reporting, general ledger and Business Objects exports.
    9. Research and reconcile daily General Ledger accounts.
    10. Prepare SBA 1502 reporting and 159 forms.
    11. Process monthly credit agency reporting for 7(a) loans.
    12. Prepare SBA liquidation loans, Nonaccrual, REO and charge-off processes.
    13. Pay SBA Guaranty fees to the SBA via online ACH processing and upload approved applications in Loan Manager.
    14. Develop and maintain close working relationships with all internal departments, e.g. Reconcilement, A/P, etc.
    15. Perform other related duties as assigned.



    • Associates Degree preferred; High School Diploma or equivalent required
    • A minimum of 3 - 4 years related experience with commercial loan operations and administration


    • PCFS Loan Manager system experience helpful

    Other Qualifications:

    • Proficient in Microsoft Office; strong Excel skills
    • Understanding of loan administration and documentation
    • Excellent verbal, written, and interpersonal communication skills
    • A team player able to work effectively in a team fostered, multi-tasking environment
    • Ability to prioritize and organize work


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