Drive the Financial Crimes Risk Management (FCRM) organizational change management initiative to create a more efficient and effective organization.
Evaluate existing organizational design. Analyze existing procedures and processes to streamline operations.
Lead design and re-engineering efforts for FCRM operations and associated systems, processes, and procedures.
Manage process mapping exercises with key leaders across the organization and drive decision-making on change to capitalize on identified opportunities and gaps in the existing processes and procedures.
Use a variety of Business Process Improvement and Business Process Requirement tools and techniques to manage operational changes and engage leaders.
Develop, facilitate and implement change management communications throughout the organization to create excitement and enthusiastic adoption of process and procedural changes with all affected employees and leaders.
Plan, prioritize, monitor, and achieve successful completion of FCRM organizational change management initiatives within the allotted time frames.
Build close working partnerships with the FCRM Executive Management team, FCRM leaders and peers within the department as well as corporate-wide related legal, risk and compliance functions.
Prepare executive presentations on change management initiatives, initiating discussions upon strategies as well as short and long-term plans to obtain top management decisions.
Manage matrix teams and projects with high level impact to the organization.
Lead other related projects and initiatives as assigned.
An undergraduate degree in business, finance, information technology or a related field. A master’s degree preferred
A minimum of 10 years working in Operations Change Management in the Financial Services industry, preferably within the Risk, Compliance or BSA/AML function with demonstrated ability to execute complex projects
A minimum of 5 years matrix management experience
Six Sigma, Lean, or related certification preferred
Subject matter expertise in BSA/AML regulatory compliance
Strong business knowledge of Payments, Leasing, Institutional Banking and/or Small Business Lending.
Strong organizational skills
Strong knowledge of different project management methodologies and tools
Excellent verbal, written, and interpersonal communication skills
Ability to think and act globally with strong awareness of cross-divisional challenges
Ability to manage multiple priorities in a fast-paced environment
A team player able to work effectively in a team fostered, multi-tasking environment
Proficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook