The Bancorp Bank

  • Operations Manager - Banking

    Job Location US-DE-Wilmington
    Type
    Regular Full-Time
  • Overview

    Manage and implement highly complex annual and multi-year FCRM projects and initiatives from conception through implementation.

    Responsibilities

    • Support planning and operational goals for the FCRM function. 
    • Coordinate and manage assigned operational initiatives and projects for FCRM.
    • Work with the FCRM reporting team and departmental leadership to implement and operationalize dashboards across the teams.
    • Act as the business lead/manager on project teams.  Provide end-to-end project management for multiple concurrent projects.
    • Coordinate project stakeholders across business lines, IT and the Risk and Compliance groups. 
    • Plan, monitor, and achieve successful completion of department projects and initiatives
    • Develop close working partnerships with the FCRM Executive Management team, FCRM leaders and peers within the department as well as corporate-wide related legal, risk and compliance functions.
    • Develop, assign, and track project tasks.  Prepare status reports and communicate the status of projects to all affected parties
    • Actively participate in meetings and discussions regarding budgets, strategies, initiatives and short/long term planning for FCRM. 
    • Produce all documentation including but not limited to project proposals, charters, status reports, change orders, policies, procedures, meeting agendas and minutes.
    • Work in tandem with the change manager to operationalize change.
    • Perform other related duties as assigned.

    Qualifications

    Education/Experience:

    • An undergraduate degree in business, finance, information technology or a related field
    • A minimum of 5 years working as an Operations/ Project Manager preferably within the financial services area with demonstrated ability to execute projects
    • 3-5 years’ experience in regulatory finding remediation, internal audit issue resolution, integrated compliance program activities and performance improvement preferred
    • A minimum of 3 years managing remote teams and stakeholders
    • Project Management (PMP) or Six Sigma certification desirable

     

    Other Qualifications:

    • Subject matter expertise in BSA/AML regulatory compliance  
    • Strong business knowledge of Payments, Leasing, Institutional Banking and/or Small Business Lending.
    • Strong knowledge of different project management methodologies and tools
    • Excellent verbal, written, and interpersonal communication skills
    • Ability to think and act globally with strong awareness of cross-divisional challenges
    • Ability to manage multiple priorities in a fast-paced environment
    • A team player able to work effectively in a team fostered, multi-tasking environment
    • Proficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook

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