VP Retail Specialist

Job Location US-DE-Wilmington
Regular Full-Time


Provide strategic consultation to the Retail business line on regulatory trends and initiatives. Contribute to oversight of Retail business line execution of the BSA/AML and Sanctions program, working closely with business line management. Act as the deputy BSA/AML officer with respect to the Retail business.


Essential Functions

  1. Provides day-to-day oversight and guidance on issues, matters in inquiries related to the BSA/AML and Sanctions program for the respective businesses. Supports the BSA/AML and Sanctions Officer in providing overall coverage of the program.
  2. Provides oversight and guidance on the development of processes and procedures for the respective businesses.
  3. Leads the risk assessment and ensures appropriate BSA/AML and Sanctions training for the Retail line of business.
  4. Develops and maintains management reporting and monitoring and tracking of Retail issues related to the program. Prepares and delivers executive summaries of activities, actions, controls and risk assessments for the area.
  5. Provides strategic consultation to the Retail business line and serve as FCRM lead in the new products and services process with respect to business line initiatives.
  6. Advises business lines on FCRM options, risks, costs versus benefits and impact of requirements on business processes and system priorities.
  7. Maintains open communication channels to manage critical BSA/AML issues. Serves as an escalation point and ensures end to end transparency during the issue resolution process with the appropriate business leaders. Identifies and discusses anticipated resolution time and pending issues.
  8. Develops close working relationships with an array of leaders, staff and other stakeholders to facilitate awareness and education on business line issues.
  9. Represents business line strategies and priorities to FCRM leadership while aligning and representing the FCRM vision with the business lines.
  10. Ensures FCRM solutions meet business needs and support the short-term and long-term business goals and strategy.
  11. Conducts periodic client satisfaction surveys.
  12. Ensures that the BSA/AML and Sanctions risk management environment in the Retail line of business is appropriately aligned with corporate policy and standards.
  13. Participates in the business line’s preparation for regulatory examinations.
  14. Performs other duties as assigned.


Education/Experience Requirements

  • Undergraduate degree in a related field.
  • Eight years related BSA/AML and Sanctions experience in progressively more complex roles.
  • Eight years bank experience with exposure to one or more of the following areas: Payments, Leasing, Institutional Banking, Real Estate Capital Markets, etc.
  • Eight years’ experience working with business lines on regulatory matters.

Preferred Requirements

  • A master’s degree. Certified Anti-Money Laundering Specialist (CAMS) or Certified Fraud Examiner (CFE).
  • Extensive working knowledge of AML/BSA and Sanctions.
  • Deep understanding of key business and overarching program initiatives to integrate business, legal, and regulatory concepts.
  • Ability to present and influence at all levels of the organization.
  • Excellent verbal, written, and interpersonal communication skills with a proven ability to professionally interface with senior executives and business unit management and staff.
  • Ability to manage multiple and/or shifting priorities and produce professional and accurate work, sometimes under time constraints.
  • Excellent follow up skills with great attention to detail.
  • Team player able to work effectively in a team fostered, multi-tasking environment.
  • Proficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook.
  • Position is required to travel up to 40 percent.

Employment with The Bancorp includes successfully passing a background check including credit, criminal, OFAC, education and past employment.


The Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


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