AVP Sr Training Specialist

Job Location US-DE-Wilmington
Regular Full-Time


Position Summary

Design, develop, communicate and disseminate training to the organization.  Focus is compliance-related training specifically for financial crimes risk management for new hires and existing staff. 


Essential Functions   

  1. Designs and delivers relevant synchronous and asynchronous content to engage the adult learner while also meeting all applicable compliance guidelines.
  2. Conducts needs assessments to ensure training is the best solution to business line issues.
  3. Maintains new hire training materials and ongoing role specific training for the BSA/AML division.
  4. Creates and delivers the annual divisional training plan to the MD, Head of Advisory, BSA & Sanctions Officer. Tracks activities against the plan to ensure annual goals and objectives are achieved.  Prepares training reports, need assessments, and key metrics to management summarizing activities, issues, opportunities and recommendations.
  5. Develops close working relationships with business lines and legal department to identify appropriate training at the individual and role level. Assists in developing targeted training materials.
  6. Works with other members of corporate Learning & Development team to increase learner engagement and cultivate learning culture.
  7. Represents BSA/AML divisional functions on training committees and other training related forums. Works with business Subject Matter Experts (SMEs) to ensure that corporate training standards are in alignment with regulatory requirements.
  8. Facilitates training sessions, webinars, and staff meeting presentations for business areas to elevate awareness and understanding of the importance of incorporating regulatory principles and compliance into day to day activities.
  9. Manages, updates and maintains accurate training records for all employees to meet audit and regulatory requirements.
  10. Manages and updates policy and procedure trainings for the assigned areas.
  11. Performs other duties as assigned


Education/Experience Requirements

  • Undergraduate degree in a Learning and Development related field or an equivalent combination of training and experience
  • Five years training design and delivery experience in a financial institution, preferably with a technical specialty.

Preferred Requirements

  • ACAMS certification a plus
  • Strong working knowledge of financial products and services
  • Strong working knowledge of adult learning theory
  • Excellent verbal, written, and interpersonal communication skills
  • Team player able to work effectively in a team fostered, multi-tasking environment, and adapts easily to change.
  • Proficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook
  • Proficient in Captivate or Articulate Storyline

Employment with The Bancorp includes successfully passing a background check including credit, criminal, OFAC, education and past employment.


The Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.



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