FCRM Quality Assurance Analyst III

Job Location US-DE-Wilmington
Regular Full-Time



***This is a remote position and can be located anywhere in the U.S.A.***


Oversee AML and OFAC processes performed at varied frequencies ranging from monthly to quarterly.  The Team Lead will also oversee the quality assurance control tasks to ensure suspicious transactions are appropriately identified and documented and Suspicious Activity Reports (SARs) are correctly filed in accordance with regulatory requirements and agency guidelines.


Essential Functions   

  1. Escalates alerts, cases and SARs that do not meet BSA standards and provide process improvement recommendations.
  2. Maintains QA standards and procedures, including risk-based standards for compliance testing.
  3. Evaluates AML and OFAC controls effectiveness, including review of written desktop procedures for alignment with corporate policies and procedures.
  4. Assesses QA staff procedures and analytical skills and provides guidance, coaching and training to develop skills.
  5. Conduct process reviews by examining documented procedures through executed process and confirm alignment of entire workflow while auditing documentation for accuracy and completeness.
  6. Oversees testing by reviewing samples of each process to gain comfort that controls are effective and working as designed.
  7. Evaluate record keeping practices including examining the storage of supporting documentation and maintenance of verification and review records.
  8. Report results of AML review of the tested elements to senior management with observations, findings and recommendations for improvement in test results.
  9. Drive the delivery of the enhanced system design and functionality, partnering with the IT teams as applicable to improve processes with automated tools.
  10. Identify areas of improvement in the detection and reporting of potentially suspicious activities or unusual behavior or patterns of activity.
  11. Recommend and develop sample selection methodology, key metrics reporting criteria and developmental opportunities and best practices to improve the quality assurance and control environment and monitoring processes.
  12. Develops working relationships with others in the department to address and resolve issues and concerns.
  13. Performs other duties as assigned.


Education/Experience Requirements

  • An undergraduate degree in business, finance or a related field or an equivalent combination of training and experience.
  • Seven years banking/financial industry quality assurance process or testing experience, with an emphasis on BSA/AML and fraud prevention.

Preferred Requirements

  • Strong working knowledge of anti-money laundering (AML), Bank Secrecy Act (BSA) and OFAC regulations
  • Ability to manage multiple projects concurrently.
  • Excellent verbal, written, and interpersonal communication skills.
  • Excellent investigative and analytical skills with the ability to uncover root causes, identify patterns, and analyze trends.
  • A team player able to work effectively in a team fostered, multi-tasking environment.
  • Proficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook.

Employment with The Bancorp includes successfully passing a background check including credit, criminal, OFAC, education and past employment.
The Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


The Bancorp is an Equal Opportunity Employer


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