Financial Operations Analyst II

Job Location US-SD-Sioux Falls
Regular Full-Time


Provides financial support of prepaid and debit card programs by managing the daily funds movement processes which include the creation of accounting entries to move funds as needed between the appropriate DDA and GL accounts, the initiation of ACHs and wire transfers to external third parties and the initiation of daily settlement wire transfers to Visa, MasterCard and Discover.  The position does include interaction with other areas of the bank and clients to troubleshoot and resolve issues ensuring satisfied customers and successful card programs.


Essential Functions   

  1. Performs daily funds movement through the creation of accounting entries and ACH/wire transfers to support the flow of funds between the appropriate internal DDA/GL accounts and external bank accounts for prepaid card programs.
  2. Initiates wire transfers to Visa, MasterCard and Discover to pay daily settlement for prepaid card programs.
  3. Completes daily and monthly settlement balancing/reconciliation and some DDA account reconciliations in accordance with established timelines. Identifies and investigates variances and escalate issues to management.
  4. Resolves complex reconciliation issues on pretax benefit accounts.
  5. Participates in testing new reports and processes for internal and client usage.
  6. Provides suggestions for process improvements.
  7. Documents and updates internal procedures to maintain currency and accessibility for reference on issues.
  8. Assists with the escheatment process for reporting remaining balances on inactive prepaid card accounts to the states in accordance with the unclaimed property laws for each state.
  9. Interacts with clients and assist them with questions regarding their accounts and/or online banking.
  10. Performs other related duties and troubleshooting as assigned.
  11. Works independently to work through complex issues and follow through to resolutions.
  12. Assists in training new hires within the team.
  13. Performs other duties as assigned.


Education/Experience Requirements

  • Associate degree in Accounting or a related field or an equivalent combination of training and experience.
  • Three years accounting or Payment Solutions experience.

Preferred Requirements

  • Previous experience with customer or client relations helpful but not required.
  • Must have the ability to resolve complex reconciliation issues with ease.
  • Knowledge of prepaid, debit accounts, and/or credit card programs.
  • Excellent problem-solving skills with the ability to analyze processes.
  • Excellent verbal, written, and interpersonal communication skills with internal and external parties.
  • Team player able to work effectively in a team fostered, multi-tasking environment.
  • Ability to work under pressure to complete time sensitive postings.
  • Proficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook.

Employment with The Bancorp includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.


The Bancorp is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender, identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.


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