AVP Learning Experience Designer

Job Location US-DE-Wilmington
Regular Full-Time



***This is a remote position. Texas or Colorado preferred but other areas considered. ***


Develop educational solutions that are learner-centric and built around an experience to facilitate the transfer of knowledge or practice of a skill. Activities include conducting needs assessments and determining the best approach to facilitate learning.


  1. Develops training programs following the ADDIE (Analysis, Design, Development, Implementation and Evaluation) model.  Builds a robust curriculum of courses to facilitate employee learning and development for all products, services, and applications.  Document programs in accordance with department processes and procedures, including: pre-training skills and needs assessments, Leader’s Guides, job aids, class evaluations, and post-training skills assessments and evaluations.
  2. Consults with all levels of management for assigned programs to understand and evaluate the best types of training to address the needs of the employees and organization. Develop strong relationships with leaders to prioritize needs and plans an effective annual and multi-year training approach to skills development.
  3. Presents needs assessments, findings, and recommendations to HR and business leadership.  Prepares program materials for approved courses using a variety of internal resources, including subject matter experts.
  4. Participates with the Learning and Development team to determine the best online learning software to address the company needs.
  5. Oversees web-based content for e-learning.
  6. Aligns new and existing material with optimum facilitator led, e-learning, blended and collaborative approaches. Ensures all materials and associated course documentation including web based, is current, accurate and up to date.
  7. Conducts train-the-trainer courses for facilitators and management. Provides technical expertise regarding training design, methods, and techniques to facilitators.
  8. Facilitates classroom courses. Serves as New Hire Orientation back-up facilitator.
  9. Determines training program effectiveness through performance analytics and recommend modifications.
  10. Works with management to identify developmental needs of employees.  Assists with professional and career development activities through ongoing training initiatives and assessments.
  11. Performs other duties as assigned.


Education/Experience Requirements

  • Undergraduate degree in a Learning and Development related field or an equivalent combination of training and experience
  • Four years Learning and Development experience, including curriculum design, E-learning design, and classroom facilitation.

Preferred Requirements

  • Articulate E-learning experience.
  • Financial industry training experience.
  • Extensive knowledge of adult learning theory and instructional design methodologies.
  • Strong working knowledge of financial products and services.
  • Excellent verbal, written, and interpersonal communication skills.
  • Strong organizational and creative skills.
  • A team player able to work effectively in a team fostered, multi-tasking environment.
  • Proficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook.

Employment with The Bancorp includes successfully passing a background check including credit, criminal, OFAC, education and past employment.


The Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


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