Leasing Support Specialist

Job Location US-FL-Orlando
Type
Full Time

Overview

This position falls within the Commercial Fleet Leasing division and works directly with Director Leasing Asset Manager. This role falls within the  Leasing Asset Operations team which works together to propose solutions and improve process across the leasing life cycle. This person will Assist the Asset team and all support activities, e.g. inventory, tag and title and disposals for the sales and fleet operations teams.

Responsibilities

Essential Functions

  1. Maintains monthly, and quarterly reports as related to lease expiration, vehicle order list and current inventory.
  2. Oversees support activities, review work in progress and completed activities to ensure daily and monthly deadlines are met. Ensure accuracy and completeness of documentation and leasing administrative operations.
  3. Assists with responding to elevated employee and manager calls, including answering questions, resolving issues, explaining process and rules governing lease assets.
  4. Compiles a variety of operational reports on departmental activities to assist in identifying trends and issues, recommends solutions to address, or enhances operations, and provides status and report updates.
  5. Develops close working relationships with The Bancorp internally along with external third-party providers and direct merchants. Initiates and maintains outside relationships with clients, providing outstanding customer service in accordance with applicable processes, procedures, and standards.
  6. Acts as a liaison and single point of contact with the sales team to ensure that sales deliveries and disposal are handled accurately and on time by the team. May follow up with the sales team on issues associated with their clients.
  7. Assists with negotiations, cost-effective deals, and maintains buying contracts with the approved vendors.
  8. Performs other duties as assigned.

Qualifications

Education/Experience Requirements

  • Undergraduate degree in a related field or an equivalent combination of training and experience.
  • Three years’ experience in a professional setting.

Preferred Requirements

  • Previous dealership or Fleet management experience is preferred
  • Excellent verbal, written, and interpersonal communication skills.
  • Team player able to work effectively in a team fostered, multi-tasking environment.
  • Excellent negotiation skills.

Background & EEO Statement

Working at The Bancorp Bank, N.A. and Benefits Information: click here

 

Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.

 

The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender, identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.

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