Job Location US-DE-Wilmington
Full Time


Lead the day to day operations of the company’s Know Your Customer (KYC), Customer due diligence (CDD) and enhanced due diligence (EDD) programs.


  1. Leads the daily KYC work flow assigning and controlling work of analysts to ensure assignments are completed.
  2. Leads, performs and coordinates KYC, CDD, and EDD reviews of high-risk customers. Ensures compliance with all company rules, regulations, policies, procedures and standards.
  3. Coordinates the KYC, CDD and EDD review implications from customer screening for money service businesses, politically exposed persons, OFAC, FinCen 314(a), negative news, etc.
  4. Recommends enhancement to customer risk scoring models and ensure they are properly tuned to identify customers posing an increased money laundering risk to the institution.
  5. Updates a consolidated list of high-risk customers, updated for account closures, rating changes, etc.
  6. Assists VP KYC Manager with the development and delivery of BSA/AML training specifically focused on addressing high risk customer identification and monitoring to all business lines.
  7. Prepares and distributes monthly management reports detailing the composition of the customer base, significant changes, risk ratings, and other relevant information on customer trends and patterns.
  8. Develops close working partnerships with others across different internal departments and liaise regularly with clients, new accounts staff and other support functions including managers and local business officers.
  9. Keeps abreast of BSA/AML compliance and regulatory updates by attending continuing professional education and webinars, reading professional journals and articles, and networking with others in the profession.
  10. Performs other duties as assigned.



Education/Experience Requirements

  • Undergraduate degree in a related field or an equivalent combination of training and experience.
  • Seven years’ KYC and due diligence experience in a financial institution or banking environment.

Preferred Requirements

  • Certified Regulatory Compliance Manager (CRCM) or Certified Anti-Money Laundering Specialist (CAMS) certification preferred.
  • Strong research and organizational skills, with attention to detail.
  • Excellent verbal, written, and interpersonal communication skills.
  • A team player able to work effectively in a team fostered, multi-tasking environment.
  • Ability to manage multiple projects to deadlines.
  • Proficient in Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook.

Background & EEO Statement

Working at The Bancorp Bank, N.A. and Benefits Information: click here


Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.


The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender, identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.


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