VP Process Improvement and IT Risk

Job Location US-DE-Wilmington
Full Time


Position is focused on improving quality and productivity across the enterprise through the use of technology and enhanced data and reporting capabilities.  Additionally, the role will have responsibility to perform ongoing analysis of the IT control environment including testing controls, identifying remediation gaps, acting as the liaison with IT auditors and other related activities. 


Essential Functions   

  1. Will serve as a champion for large enterprise Data Warehousing and Analytics project, with the goal of identifying and remediating business challenges and bottlenecks through streamling processes and enhancing reporting capabilities.
  2. Role will have direct interaction with all Lines of Business within The Bancorp and have strong influence over sequencing and tool selection on large enterprise data initiatives.
  3. Identifies IT process improvements and opportunities. Works with business lines to create process narratives.  Oversees and maps company-wide system applications to databases, processes, storage, etc.
  4. Performs a variety of audit activities including readiness IT GCR audits (limited scope) annually, assist in managing audits and mitigation gaps identified during readiness audits, along with other audits.
  5. Authors and acts as the primary steward for IT policies and procedures.
  6. Reviews proposed policies and procedures from other internal business areas, work with IT compliance and raise awareness of IT constraints.
  7. Consults with IT teams and business teams to align processes and controls.
  8. Presents to audit and regulatory representatives.
  9. Performs other duties as assigned.


Education/Experience Requirements

  • Undergraduate degree in a related field and/or an equivalent combination of training and experience.
  • Seven to Ten years experience within process improvement organizations with experience running audits and remediating findings
  • Familiar with documenting and implementing IT processes, policies and procedures or general controls.

Preferred Requirements

  • Blackbelt in Six Sigma or similar quality and productivity certification
  • Experience with audit reports (SOX, SOC, ISAE, etc.).
  • Strong working knowledge of audit and risk standards and protocols.
  • Experience with Snowflake, or similar large data warehousing environments is a plus
  • Experience with Crypto Currencies or Blockchain technologies is also a plus
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to work effectively in a team fostered, multi-tasking environment.
  • A high level of initiative, creativity and curiosity as well as a willingness to continually learn is critical.
  • Proficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook.
  • Position may be required to travel to different company sites on occasion.


Background & EEO Statement

Working at The Bancorp Bank, N.A. and Benefits Information: click here


Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.


The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender, identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.


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