AVP SBL Portfolio Officer III

Job Location US-IL-Westmont
Full Time


Perform commercial loan servicing, documentation, and loan analysis skills; work with borrowers and the bank performing portfolio review and reports to ensure compliance with all bank and governmental requirements and regulations.


Essential Functions

  1. Performs in-depth loan monitoring and customer follow-up. Send monthly payment statements and collect monthly payments, maintain records of payments and balances, collect and pay taxes and insurance, remit funds to the note holder, and follow up on delinquencies. Document loan files to support approved servicing actions.
  2. Performs research activities including gathering information, analysis of borrowers through inquiries and investigations for annual reviews. Create and design charts and graphs, using computer spreadsheets, to illustrate reports. Analyze most complex loans using a variety of documents after credit withdrawal.
  3. Audits and scans loan files post close to assure SBL/Bank compliance. Establish service actions within systems. Market and gather a complete application and perform financial analysis of required cash flow to present the package within credit policy requirements. Monitor the credit of the borrower per schedule and follow up.
  4. Informs investment decisions by analyzing financial information to forecast business, industry, or economic conditions. Interpret data on price, yield, stability, future investment-risk trends, economic influences, and other factors affecting investment programs. Submit servicing actions with a recommendation for subsequent review and approval.
  5. Responds to loan servicing telephone calls and inquiries loan payment collection efforts. Prepare plans of action for investment, using financial analyses.
  6. Prepares reports within groups. Lead group projects as assigned. Provide leadership and mentor other portfolio analysts.
  7. Performs moderately complex loan work outs with Portfolio Manager and SBL Portfolio Officer IV, including organization and documentation for loan purchase and guaranty submission.
  8. Performs other duties as assigned.



Education/Experience Requirements

  • Undergraduate Finance degree or a business-related field.
  • Five years’ experience in commercial credit requirements, loan operation payment collections, or servicing, working in a Banking/Portfolio/Loan Collections and Collateral environment within a banking loan operations/portfolio or loan servicing function.

Preferred Requirements

  • Strong working knowledge of Small Business Administration preferred.
  • Loan credit, documentation and collateral knowledge-extends to Small Business Administration and Commercial loan collateral requirements.
  • Excellent verbal, written, and interpersonal communication skills.
  • Proficient in financial software including Bank Platforms, FIS, Loan Manager, SBA Portal, also in Microsoft Office suite Excel.
  • Excellent customer service skills with a high level of customer focus and motivation.
  • A team player able to work effectively in a team fostered, multi-tasking environment.

Background & EEO Statement

Working at The Bancorp Bank, N.A. and Benefits Information: click here

Diversity & Background Screening

Diversity & Inclusion at The Bancorp Bank: click here


The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.


Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.


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