Human Resources Business Partner (Hybrid)

Job Location US-DE-Wilmington
Full Time


Work Arrangement: 

***This is a hybrid role, working up to 3 days onsite in our Wilmington, DE offices.***


Provide human resources consultation and support to designated business units and/or a designated processes/programs.


  1. Acts as an HR consultant to business leaders in assigned division(s) and/or department(s). Meet regularly with key executive leaders to bring the HR perspective to their business planning processes. Work with leaders to understand business direction and develop HR strategies and workforce plans to support and address people-related issues. These may include organizational design support, career paths, talent discussions, future employment openings and recruitment strategies, etc.
  2. Manages employee relations issues for the assigned division(s) and/or department(s). Investigate both manager and employee issues, providing guidance and direction to all affected parties. Drive actions and provides tactical support as needed to create a positive and energized climate for the clients. 
  3. Manages the performance management function by working closely with business leaders and employees throughout the process. Counsel employees and guide managers in documenting performance issues, developing performance plans, preparing leaders for performance discussions, issuing performance warnings, terminating employees, and/or providing outplacement assistance as needed.  Update and maintain internal performance management processes and procedures as needed to support leaders in effectively managing performance.
  4. Manages recruitment for the assigned division(s) and/or department(s) with the Employment team as needed. Work closely with managers to obtain and coordinate requisitions, job descriptions, grade and salary range issues, etc.  May screen resumes, schedule and attend job fairs, interview candidates and/or work with the management team to identify interview panels. 
  5. Manages succession planning for assigned division(s) and/or department(s). Design, develop, and manage the succession planning processes for key positions and/or leaders.  Work closely with the senior area leadership to identify key or critical roles and competencies.  Facilitate the calibration and/or employee assessment processes, ensuring candid and open discussions on employee strengths and opportunities.  Track and document succession plans and enter updates in the appropriate application.
  6. Supports clients in the administration of human resources processes. Ensure timely completion of performance evaluations and pay increase, adjustment, transfer, promotion and termination processes, and the accuracy of employee information and reporting relationships, etc.  
  7. Acts as a liaison with other areas of HR including employment, compensation, payroll, and HRIS to communicate issues and actively participate in developing win-win solutions.
  8. Provides change management support to clients and business partners as needed during key departmental reorganizations, acquisitions, office closings, etc. Direct leadership on communications to affected employees, manage back-office support including retention strategies and timing, etc.
  9. Manages updates and maintenance of the employee handbook and policy and procedure manuals. Facilitate the development and implementation of new policies and procedures with the HR team as needed.
  10. Develops, designs, and presents reports on a variety of HR-related topics to drive change and/or status of progress towards HR goals, e.g. increasing employee retention, increasing employee recognition activities, etc. Prepare diversity reports and recommendations.  Recommend new approaches, policies, and procedures to drive client satisfaction with HR services.
  11. Manages and improves employee engagement. Lead the design, implementation and follow up actions of the employee engagement survey.  Work with marketing to develop corporate-level communications around the report findings.  Work with EVP CHRO to identify corporate issues and action planning at the organizational level.  Partner with business leaders to address local issues.  Determine strategies, programs, and process improvements that will impact and enhance employee engagement and make recommendations to leaders.
  12. Performs other duties as assigned.


Education/Experience Requirements

  • Undergraduate degree in a related field.
  • 8 years Human Resource generalist or business partner experience.

Preferred Requirements

  • Master’s degree preferred.
  • Strong relationship management skills, with the ability to build and maintain close working partnerships with internal clients.
  • Strong working knowledge of HR programs, policies, and procedures.
  • Excellent verbal, written, and interpersonal communication skills.
  • A team player able to work effectively in a team fostered, multi-tasking environment.
  • Ability to prioritize and organize work.

Background & EEO Statement

Working at The Bancorp Bank, N.A. and Benefits Information: click here

Diversity & Background Screening

Diversity & Inclusion at The Bancorp Bank: click here


The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.


Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.


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