HR Information System & Operations Specialist

Job Location US-DE-Wilmington
Full Time


Provides operational support within the Human Resources department and is a subject matter expert of the HRIS system.



Essential Functions

  1. Develops, configures, and researches the Human Resources Information System (HRIS), ADP Workforce Now, to meet ongoing business needs to support workforce analytics. May be included in evaluating and selecting additional HRIS software and/or enhancements with external vendors. 
  2. Independently generates and designs ad hoc and standard reports for all HR functions and acts as the subject matter expert of the HRIS system. Provides necessary system, table and workflow set up support and troubleshoots and manages issues.
  3. Ensures all reports are accurately processed and secures all confidential information following data privacy and security standards and protocols.
  4. Supports key HR annual processes: performance management, year-end close, merit, etc. Performs research and assess HR activities to recommend enhancements to policies, procedures, and processes.
  5. Assists and provides back up support in day-to-day compensation administration activities. Works with HR Business Partners to ensure job description process conforms to Department of Labor and organization standards.
  6. Supports Director Chief of Staff, Human Resources in HR procedure documentation, internal audits, annual compensation planning and data auditing through reporting.
  7. Initiates all DocuSign requests on behalf of the Human Resources department.
  8. Assist the Chief of Staff in managing the process to assure that the organization is compliant in the posting of physical and electronic labor law posters.
  9. Provides Payroll support as the Payroll Processing backup and review/approve Payroll actions.
  10. Performs other duties as assigned.


Education/Experience Requirements

  • Undergraduate degree in a related field.
  • Three years’ experience in HRIS or Human Resources

Preferred Requirements

  • ADP Workforce Now experience.
  • Strong Microsoft Excel skills and proficient in other Microsoft products (PowerPoint, Word, Outlook, and Teams)
  • Knowledge of all applicable employment laws and regulations.
  • Excellent verbal, written, and interpersonal communication skills.
  • A team player able to work effectively in a team fostered, multi-tasking environment.

Background & EEO Statement

Working at The Bancorp Bank, N.A. and Benefits Information: click here

Diversity & Background Screening

Diversity & Inclusion at The Bancorp Bank: click here


The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.


Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.


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