IT Desktop Support Intern

Job Location US-SD-Sioux Falls
Type
Internship

Overview

The Bancorp’s Internship program is designed to provide students with a meaningful and challenging hands-on learning experience as well as an inside look into a career in the financial services industry. Interns are immersed into our culture and will work on actual projects within their business line or control function that will expand their knowledge and complement their education with real-world job experience.

Responsibilities

Essential Functions

  1. Inventory, image, deploy, reclaim, and/or decommission Windows and Mac platform computers.
  2. Works directly with 3rd-party vendors on the delivery of applicable services.
  3. Learns operations of conference room and other public A/V equipment services.
  4. Understands and partners in implementing cybersecurity and internal and/or FDIC-mandated controls.
  5. Catalogues technical assets (phones, desktops, laptops, printers) deployed to the Wilmington location.
  6. Partners with project managers to develop a deployment plan for new technical assets.
  7. Supports Network, Applications, and/or Telecommunications team on select initiatives.
  8. Works in user lab to demonstrate new technologies to end-users.
  9. Performs other related duties as assigned.

Qualifications

Education/Experience

  • Prefers technology and/or project management-based experience which may include classwork, employment, or special projects.
  • Prefers customer service experience; will accept strong communication skills with customer orientation.
  • Working knowledge / understanding of any of the following are a plus:
    • Windows 10 and 11
    • iOS and/or Android mobility
    • Networking, physical or logical

 

 Preferred Requirements

  • Strong analytical and problem-solving skills.
  • Excellent verbal, written, and interpersonal communication skills with the ability to effectively and clearly communicate and present ideas to senior leadership.
  • Strong customer orientation.
  • A team player, able to work effectively in a multi-tasking environment.
  • Proficient in Microsoft Office suite (Excel, Word, Outlook).

Program Eligibility

  • Eligible to work for any employer in the United States for the full duration of the internship. The Bancorp will not assist in applying for visas or altering the visa status of applications.
  • Enrolled full-time in an undergraduate college degree program as a rising junior, a current junior or senior, enrolled in a master’s program or recently graduated within the past six months.
  • Students must have a cumulative GPA of 3.0, this will be confirmed by the recruiter.
  • Pursuing a bachelor’s or master’s degree directly related to the department for which the internship program is listed.
  • Must be available for full-time internship.
  • May not be related to any employee of The Bancorp.

Background & EEO Statement

This job will be open and accepting applications for a minimum of five days from the date it was posted.

 

Working at The Bancorp Bank, N.A. and Benefits Information: click here

Diversity & Background Screening

Diversity & Inclusion at The Bancorp Bank: click here

 

The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender, identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.

 

Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.

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