Applications Administrator

Acts as the application administrator for business-critical applications to ensure the stability, integrity, and efficient operation of components and related technologies in support of core organizational functions.

Essential Functions

1. Plans and coordinates application upgrades, routine maintenance and patches. Communicates timelines to users including system outages, etc. Works with users to describe new and/or evolving functionality.
2. Monitors and manages the performance of the assigned applications. Monitors system configuration to ensure data integrity.  Elevates issues to technical staff as needed and document all the processes.
3. Acts as a point of contact to troubleshoot application issues, works with clients to determine the scope of the problem and collects all relevant details to identify potential solutions. Makes recommendations for work-arounds and/or elevate issues beyond scope of authority.
4. Gathers business requirements from end users, prepares low level design specifications, tests and deploys new and/or modified functions in an Agile/Waterfall environment. Attends daily and/or weekly meetings to review specifications and works through process and/or functional issues.
5. Manages system administration tasks such as setting up roles, workflows and views within the applications.
6. Performs data analysis, prepares reports, profile and tune the system, requiring basic development work.
7. Develops, modifies and runs the daily application processes in accordance with best practices.
8. Acts as the system administrator to install applications.
9. Implements different components of business-critical applications.
10. Performs production support during normal and on-call hours.
11. Adheres to federal, state, and local laws and regulations relating to the systems documentation, policies, and practices.
12. Performs other duties as assigned.

Education/Experience Requirements

• Undergraduate degree in a related field or an equivalent combination of training and experience.
• 5 years technical IT role experience, with understanding of Windows servers, SQL databases, and SQL scripts/queries, including 3 years installing, configuring, maintaining, and securing application environments.

Preferred Requirements

• Excellent verbal, written, and interpersonal communication skills.
• Industry standard certification.
• Ability to work effectively in a team fostered, multi-tasking environment.
• Ability to prioritize, organize work and work on multiple projects/applications simultaneously.
• Ability to work a flexible schedule providing off-hours support. Employee will be scheduled for rotating on-call off-hours support.
• Position is required to travel up to 5% percent.

This job will be open and accepting applications for a minimum of five days from the date it was posted.

Working at The Bancorp Bank, N.A. and Benefits Information: click here

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The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.

Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.

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