AVP FCRM Investigations and Reporting Team Lead (Hybrid)

Work Arrangement: 

***This is a hybrid role, working 3 days onsite in our offices.***

Assists VP FCRM Surveillance and Reporting Manager to ensure that the team pursues the best investigative approach for each unique case, ensuring that key questions are addressed, and compliance AML department policies and regulatory expectations are satisfied. Cross trains in other FCRM functions.

Essential Functions

1. Communicates findings, status, open issues, and other AML-related items to management.
2. Provides training, coaching, and mentoring to employees.
3. Escalates and coordinates cases with law enforcement, as applicable. Obtains information and assistance from law enforcement agencies, peer banks, and other external groups on AML issues and cases.
4. Leads daily operations to ensure cases and SARs are acted upon in a timely manner and that they contain complete and accurate information for data collection and documentation.
5. Analyzes underlying data gathered by the team to assess whether SAR needs to be filed. Acts as a point of control in the fraud/AML escalation process.
6. Responds to questions from the team and provides advice, guidance, and training.
7. Implements operational changes to enhance the ability of the team to identify and document suspicious and/or potentially fraudulent transactions and activities in a more efficient manner.
8. Keeps abreast of AML updates by attending continuing professional education and webinars, reading professional journals and articles, and networking with others in the profession.
9. Works across FCRM departments due to spikes in demand or special projects, including one or more of the following areas: KYC, Sanctions, or Surveillance and Monitoring.
10. Participates in the development of goals and execution of strategies within the function and department. Engages in strategic initiatives as required by leadership.
11. Responsible for ensuring findings issued by FCRM Quality Assurance (QA) are addressed accurately and timely.
12. Performs other duties as assigned.

Leadership Responsibilities

• Assists manager in overseeing team in day-to-day operations.
• Creates an inspiring and collaborative team environment with an open communication culture.
• Delegates tasks and set deadlines to achieve goals.
• Discovers training needs and provides coaching.
• Inspires confidence and motivates others to perform at their best.

Education/Experience Requirements

• Undergraduate degree in a related field preferred. Otherwise, a non-related undergraduate degree and combination of training and experience will be considered.
• 7 years of experience in reviewing and investigating customer transactions and information for potentially suspicious activity and performing AML or financial investigations.

 Preferred Requirements

• Extensive knowledge of money laundering regulations including the: Bank Secrecy Act (BSA), USA PATRIOT Act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting (SAR) requirements.
• Industry-related certifications (e.g., ACAMS, CFE).
• Excellent verbal, written, and interpersonal communication skills.
• Strong analytical and research skills with excellent attention to detail and follow-up.
• A team player, able to work in a production-driven, multi-tasking environment with the ability to work under pressure.
• Proven ability to partner across different departments, including operations, technology, projects, and investigations.
• Proficient in Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook; internet and proprietary research tools.

This job will be open and accepting applications for a minimum of five days from the date it was posted.

Working at The Bancorp Bank, N.A. and Benefits Information: click here

Diversity & Inclusion at The Bancorp Bank: click here

The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.

Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.

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