VP Technology Integration Manager (Hybrid)

***After the initial training period, this is a hybrid role, working onsite in Sioux Falls, SD office.***

For over 20 years, The Bancorp has been providing nonbank companies with the people, processes, and banking technology to meet their individual needs. As a result, we have become an industry-leading provider of reliable technology-forward solutions that move our partners’ businesses into the future. At The Bancorp, We Define Fintech Partnerships. The Bancorp does more than just enable our clients’ product innovations, we create lasting partnerships with a future-focused approach to technology and services. Today and every day, we work to continuously transform the payments landscape.

The Technology Integration Manager for the Fintech Solutions division is a key member of the Business Risk and Controls team and will serve as a critical bridge between business teams, operations, and technology functions in a dynamic fintech/Banking-as-a-Service (BaaS) environment. This role focuses on ensuring seamless adoption, integration, and optimization of artificial intelligence platforms, and enterprise software tools that support the company’s products and services. The Technology Integration Manager will leverage technical knowledge with strong communication and training skills to enable teams to use all technology tools (with a high emphasis on Artificial Intelligence “LLM”s) effectively, securely, and innovatively.

Essential Functions

1. Partners with department leadership to understand workflows and identifies opportunities where artificial intelligence and other enterprise tools can improve efficiency, compliance, and client experience.
2. Leads onboarding and training sessions for internal teams on enterprise artificial intelligence tools, SaaS platforms, and new integrations.
3. Develops clear documentation, guides, and playbooks to standardize technology use.
4. Champions best practices to ensure teams maximize the value of available tools while staying compliant with industry regulations.
5. Acts as a liaison between IT/security teams and business users to ensure technology adoption aligns with security, privacy, and regulatory requirements.
6. Supports change management initiatives tied to new technology rollouts and digital transformation projects.
7. Provides feedback loops to technology teams on user experience, integration pain points, and opportunities for improvement.
8. Monitors fintech and BaaS technology trends, recommending tools that can enhance efficiency, scalability, and compliance.
9. Pilots and evaluates new solutions to drive innovation in internal and client-facing processes.
10. Advocates for automation and integration opportunities to reduce manual effort and operational risk.

Education/Experience Requirements

• Bachelor’s degree in Information Systems, Business Technology, Computer Science, or related field or equivalent training and experience.
• 7 years of experience in a technology adoption, business systems analyst, solutions consultant, or integration-focused role (fintech or financial services experience strongly preferred).
• Proficient in Microsoft Office suite, e.g., Excel, VISIO, Word, Outlook, PowerPoint as well as Large Language Models and/or Artificial Intelligence assistants.
• Basic understanding of data security, compliance, and regulatory considerations within fintech/financial services.

Preferred Qualifications

• AI experience preferred.
• Strong communication skills — able to “translate” between technical and business audiences.
• Passionate about leveraging technology to enhance financial services and client outcomes.
• Comfortable working in a fast-paced, highly regulated environment.
• Adaptive and innovative, with a focus on continuous improvement.
• Growth mindset and eagerness to stay ahead of industry trends.
• Demonstrated ability to lead training, adoption initiatives, and change management efforts.
• Analytical mindset with strong problem-solving and project management abilities.
• Proven ability to influence across technical and business functions.
• Excellent verbal, written, and interpersonal communication skills.
• Team player, able to work effectively in a team fostered, multi-tasking environment.
• Up to 25% travel required.

This job will be open and accepting applications for a minimum of five days from the date it was posted.

Working at The Bancorp Bank, N.A. and Benefits Information: https://thebancorp.com/company/join-our-team/

Company Culture at The Bancorp Bank: https://www.thebancorp.com/company/company-culture/

The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.

Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.

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